Quickstarts

Using TEAMS Phones in the Library

Microsoft Teams-based telephony services have been implemented throughout the USF Libraries, this document is to help guide you with setting up your phone, adding accessories, and reminders on services.

. Some extra instructional material can be found on the IT website:

Teams Calling – USF IT Documentation – Confluence (atlassian.net)

A Note on TEAMS Default Emergency Location
With our CISCO phones, the emergency location was an important function that the physical devices served, to let emergency responders ascertain your precise location. There are a couple of things to keep in mind about setting up the default emergency location through TEAMS. First, depending on where you are using TEAMS, you may need to update the default location per device. I would not recommend it on a laptop that you travel back and forth from USF with, because the information is saved per TEAMS installation location. So, if you designated that you were here at USF, on the laptop app, and then travelled home, the info would not be correct. However, if you installed TEAMS on a second device that was only at home, then the location would be entered twice, once at home and once at the office and both would be accurate.

A second thing to consider is that if TEAMS is installed on a mobile device, and that device has GPS active and TEAMS is allowed to use GPS, then your default location would be overridden by your GPS location. So default location does not have to mean the ONLY location, it could be updated by GPS. That is also true on a computer, if you have GPS location services active, but you have to allow the TEAMS app to access the location information on your computer, which must also be on. Things to think about when deciding how to use the emergency location function. We also have more precise “Harborwalk” addresses, that we can share that will give the precise library location, other than “140 7th Ave N”.

The advice on using the emergency location is mixed, I think that is why it has not been more widely distributed throughout USF with the implementation. Technically when on campus, you should be changing your location in TEAMS if you are on campus with the laptop. It may be also be more safe to use your cell phone for 911, since it has GPS on and is more accurate. So until they really come up with the perfect strategy, no USF-wide announcement will be made on default emergency location designations. I learned this when helping one of the Tampa library fiscal staff move from the library to the centralized fiscal unit.

Last edited on January 10, 2024